Inside sales representative

Position Purpose:The intent of Inside Sales is to use professionals to establish and strengthen relationships with prospects, leads and existing customers to maintain and grow sales with the use of technology, but the core principles of personal relationships are still the same. Essential Functions:Conducts inside sales activities, including prospecting (cold calls) and developing opportunities, closing sales, taking orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.Nurture existing customer relationships to increase market shareMaintain cooperative relationships with all necessary departments to ensure sales are generated and processed efficiently to achieve customer satisfaction as well as monthly sales goalsAccomplish department and organization goals by accepting ownership for accomplishing new and different requestsServe as a liaison between customers and branch staff to effectively solve problems and increase salesFills orders by transferring orders to fulfillment, communicating expected delivery date, and explaining stock-outsSell in both 1:1 and 1: many situationsIdentify challenges that clients and prospects experience and develop action plans to address themCommunicate with decision makers (typically Director level+)Help create and improve email templates, excel reports and sequencesUpdate the CRM database with all sales activitiesProvide a high degree of major account management and controlMaintain in-depth knowledge of the company's products and/or servicesMake a minimum of 30+ productive calls each dayEach Monday, support the Call Center by answering inbound customer service calls, taking orders, answering questions, and resolving customer issues.Promote culture focused on world-class customer service, building customer trust, and taking ownership of all customer issues. Education and Experience Requirements:Minimum high school diploma5 years of customer service experience meeting sales goals or 2 years in an outbound call center or a related sales position preferredEffective customer relation skillsExcellent listener and demonstrates emotional intelligence with customer and peersTeam oriented, yet able to work well independentlyDriven, results oriented and energetic person with strong work ethicStrong negotiation, organizational, closing and prospecting skillsDeadline focusedProfessional appearance and demeanorHistory of successStrong computer skills including data entry, proficient in Microsoft Office suite and CRM software such as ZOHOMotivation for salesEntrepreneurial drive-you thrive being part of a small team, rapidly iterating on your approach to unlocking opportunities, under minimum supervisionCompetitive nature and a will to succeed in a target-driven environmentDomain-specific knowledgeExcellent written and verbal communication skills Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must have regular, consistent, and predictable attendanceAbility to utilize office equipment/computersRemain in stationary position, often standing or sitting for prolonged periodsCommunicate with others to exchange informationAbility to lift up to 25 poundsDesire to work collaboratively in a team environmentRegularly use hands and fingers to handle, control or feel objects tools or controlsRegularly repeat the same movements when entering dataRegularly speak clearly so listeners can understandRegularly understand the speech of another personFrequently focus on one source of sound and ignore othersFrequently hear sounds and recognize the difference between them Benefits:We provide?great benefits, including?extended health care, dental care, holidays, paid time off (PTO), employee discounts, and disability.?If this so