Medical administrative assistant

*Medical Administrative Assistant* *Our team is hiring!* We are seeking a friendly, motivated, and dependable *Medical Administrative Assistant* to join our team. The ideal candidate is a kind and clear communicator who enjoys working with patients, thrives in a team environment, and is eager to learn new skills. *Position Details* * *Schedule:* Monday?Friday * *Hours:* 8 am-4:30 pm *Responsibilities* As a Medical Administrative Assistant, you will provide essential administrative support to our team and help ensure a positive experience for our patients. Your primary responsibilities will include: * Communicating information to patients both over the phone and in writing * Confirming and booking patient appointments * Answering and directing telephone calls * Updating and maintaining accurate patient records * Entering patient information into our electronic medical record system * Completing a variety of administrative tasks using our medical database software, *Accuro* * Supporting the clinic team with other administrative duties as required When patient volume requires, you will also assist with basic patient work-up duties, including: * Taking patient histories * Checking visual acuity * Instilling eye drops as required * Operating diagnostic equipment * Guiding patients to various areas of the clinic You will work both independently and as part of a team in a fast-paced clinical environment. Strong attention to detail is essential, particularly when entering and updating information in the electronic medical record system. *The Ideal Candidate* We are looking for someone who: * Is kind, compassionate, and empathetic when interacting with patients and colleagues * Communicates clearly and professionally * Is a positive, reliable team player who is always willing to help * Is comfortable working independently and managing multiple tasks * Asks thoughtful questions and is eager to learn * Has strong computer skills and takes pride in the accuracy of their work * Is comfortable working in a fast-paced environment * Demonstrates professionalism and discretion when handling confidential patient information Previous experience in an administrative role, knowledge of eye anatomy, or experience using *Accuro* would be considered a definite asset, but *is not required*. Comprehensive on-the-job training will be provided. If you are a caring, detail-oriented person who enjoys helping others and would like to be part of a supportive team, we would love to hear from you. *How to Apply* Please email your *resume and cover letter* to *a.regan@mjo.ca*. Pay: $18.00-$25.00 per hour Expected hours: 30.0 ? 40.0 per week Benefits: * Dental care * Extended health care * Life insurance * Paid time off * Vision care Work Location: In person