Information technology (IT) analyst

Adecco is currently hiring a Bilingual Billing Specialist for our client in Ottawa, ON. This role is ideal for professionals with experience in accounts receivable, billing, invoicing, order-to-cash, reconciliations, ERP systems, and financial reporting. As a key member of the Accounts Receivable team, you will support the full billing cycle, ensuring accurate and timely invoice processing, maintaining customer accounts, resolving billing inquiries, and supporting month-end and audit activities. • Pay Rate: $27-$30/hour (depending on experience) • Location: Ottawa, ON • Shift: Monday to Friday | 9 AM - 5 PM • Job type: Temporary | Full-time • Vacancy Status: This posting is for an existing vacancy. Here's why you should apply: • Paid weekly accurate and on time • Strong health and safety programs • Medical and dental benefits once qualified • Free training programs • New and quicker onboarding process Responsibilities: Billing & Accounts Receivable • Prepare and process customer invoices, credits, and billing adjustments. • Review billable goods and services to ensure billing accuracy. • Manage billing systems, records, and supporting documentation. • Monitor billing inboxes and respond to customer inquiries. • Collaborate with internal teams and customers to resolve billing issues. Reconciliation & Reporting • Perform reconciliations and review billing exception reports. • Monitor and investigate billing discrepancies. • Prepare departmental reports and support data analysis. • Assist with month-end close activities and audit requests. Process Improvement & Administration • Support new customer onboarding and billing platform administration. • Maintain system configurations and invoice submission processes. • Ensure compliance with company policies, procedures, and contractual terms. • Identify opportunities to improve billing processes and efficiency. • Meet established deadlines, KPIs, and performance targets. Qualifications and Skills: • Post-secondary diploma or degree in Accounting, Finance, Business, or a related field. • Minimum 3 years of experience in billing, accounts receivable, or a related finance role. • Experience with large ERP systems such as SAP, Oracle, JD Edwards, or similar. • Strong understanding of the Order-to-Cash (O2C) process. • Experience with reconciliations, reporting, and financial administration. • Experience with EDI, e-billing, third-party submissions, or medical/government billing. • Bilingualism (English/French) • Intermediate to advanced Excel skills, including VLOOKUPs and Pivot Tables. • Strong analytical, problem-solving, and organizational skills. • Ability to manage multiple priorities in a fast-paced environment. • Excellent communication and relationship-building abilities. • Self-motivated, detail-oriented, and results-driven. • Knowledge of accounting principles and accounts receivable best practices. • Understanding of PODs (Proof of Delivery) and Bills of Lading (BOLs) is an asset. • Must be legally eligible to work, and reside in Canada Are you interested in this position? Apply now! Our dynamic t