Testing, adjusting and balancing (tab) technician for heating, ventilating and air conditioning (hvac)

*WE'RE GROWING ? AND WE'RE LOOKING FOR A-PLAYERS.* At *Shipp Plumbing, Heating & Air ? The Canadian Comfort Team*, we're not interested in simply filling a truck. *We're looking for great technicians who want to build a great career.* Our service department is expanding, and we're looking for a highly skilled *HVAC Service Technician* who takes pride in their work, knows how to diagnose problems properly, and understands that great service is about much more than fixing equipment. It's about *doing the job right, taking care of the customer, and being someone your team can count on.* OUR MISSION*To be the best home services company by providing training and growth to ensure every team member is happy.* We believe that when our team members have the right training, tools, support and opportunities, they can reach their full potential. That's the kind of company we're building. WHY JOIN SHIPP? *Shipp Plumbing, Heating & Air ? The Canadian Comfort Team is a Canadian, family-owned and operated business.* Founded in *1973*, Shipp has been serving generations of homeowners throughout *Woodstock, Ingersoll and the surrounding communities*. We've built a loyal customer base by doing what we say we're going to do and treating our customers the way we'd want to be treated in our own homes. Our goal is simple: *Give our technicians the training, support and opportunity to succeed ? while keeping them busy doing the work they enjoy.* We're growing, and we're looking for people who believe in: *First-Time Fix.* *5-Star Service.* *Doing Things Right.* ARE YOU AN A-PLAYER? You don't need someone standing over your shoulder. You can walk into a no-heat, no-cooling or complicated equipment call, *diagnose the problem, explain it to the customer and get the job done right.* You're the technician other technicians call when they can't figure something out. You: * *Diagnose before replacing parts* * Understand HVAC systems rather than simply following a checklist * Take pride in clean, professional workmanship * Communicate clearly and respectfully with homeowners * Understand the importance of accurate documentation * Take care of your truck, tools and equipment * Maintain a professional appearance * Respect the customer's home and time * Work independently and make sound decisions in the field * Want to continually improve your skills and knowledge * Take ownership of your calls from start to finish * Are someone your coworkers can count on when things get difficult *If "good enough" isn't good enough for you, you'll fit in here.* WHAT YOU'LL DO As a HVAC Service Technician, you'll be responsible for: * Diagnosing and repairing residential HVAC equipment * Troubleshooting furnaces, air conditioners, heat pumps and related equipment * Performing maintenance and preventative service * Identifying safety concerns and code issues * Providing customers with clear explanations and repair options * Recommending repairs and improvements when appropriate * Completing accurate service documentation * Maintaining a clean and professional work environment * Working closely with dispatch and the office team * Delivering an exceptional customer experience on every call * Helping train and mentor junior technicians * Staying current with new equipment, technology and industry best practices * Installing and commissioning furnaces, air conditioners and water heaters when required *Every call is an opportunity to demonstrate your skill.* WHAT WE EXPECT We have high standards because our customers deserve the best. We expect: *Professionalism.* *Accountability.* *Quality workmanship.* *Ownership.* *Great communication.* *Respect for our customers, their homes and your coworkers.* We're looking for technicians who don't make excuses, don't cut corners and don't settle for a temporary fix when they can find the actual problem. *We believe in doing it right the first time.* WHAT WE OFFER We believe our technicians should hav