Plumber
Shipp Plumbing, Heating and Air The Canadian Comfort Team
Woodstock
,
ON
· Canada
Job description
*IT'S SIMPLE. CONTACT US TODAY AND FIND OUT WHY OUR TECHNICIANS ARE SOME OF THE HAPPIEST PLUMBERS IN THE INDUSTRY.* We're growing ? and we're looking for *great plumbers who want to build a great career.* If you're the plumber who takes pride in diagnosing the problem, fixing it right the first time, communicating clearly with the homeowner and leaving the customer's home better than you found it... *We want to talk to you.*OUR MISSION*To be the best home services company by providing training and growth to ensure every team member is happy.* At *Shipp Plumbing, Heating & Air ? The Canadian Comfort Team*, we believe great companies are built by great people. Our focus is on giving our technicians the *training, tools, knowledge and support* they need to succeed in their careers and reach their full potential. WHY JOIN SHIPP? *We're Canadian. We're family owned. And we've been doing this since 1973.* For more than 50 years, Shipp Plumbing, Heating & Air has proudly served generations of homeowners throughout *Woodstock, Ingersoll and the surrounding communities*. We've built a loyal customer base by doing things the right way ? and we're looking for technicians who believe in the same philosophy. *First-Time Fix.5-Star Service.Doing Things Right.* Our goal is to keep our plumbers busy doing what they do best ? *serving customers and solving plumbing problems.* THIS IS NOT A CONSTRUCTION PLUMBING JOB. This is an *in-home residential service plumbing position.* You'll be dealing directly with homeowners every day. That means we're looking for someone who is technically strong *and* understands that the customer experience matters. You're comfortable walking into a customer's home, identifying the problem, explaining what's happening and presenting professional solutions. You don't just tell the customer: "Here's what's broken." You explain: "Here's what we found, here's why it happened, and here are your options to fix it."ARE YOU AN A-PLAYER? You're the plumber other plumbers call when they need help. You: * *Diagnose before replacing parts* * Believe in the *first-time fix philosophy* * Take pride in quality workmanship * Have strong plumbing and troubleshooting skills * Can work independently without someone looking over your shoulder * Communicate professionally with homeowners * Know how to explain plumbing problems in a way customers understand * Are comfortable presenting repair options and pricing * Believe in *transparency and upfront pricing* * Take accurate notes and photos * Keep your truck clean, organized and properly stocked * Take care of your tools and equipment * Respect the customer's home * Show up prepared * Take ownership of your calls from start to finish * Are willing to continue learning and improving * Understand that great service is about *people as much as plumbing* *If "good enough" isn't good enough for you, you'll fit in here.*WHAT YOU'LL DO As a Service Plumber, you'll be responsible for providing professional residential plumbing service throughout Woodstock, Ingersoll and surrounding communities. Your day may include: * Diagnosing residential plumbing problems * Diagnosing and repairing drainage issues * Installing, repairing and maintaining plumbing systems and fixtures * Repairing and replacing toilets, faucets, valves, pumps and plumbing fixtures * Installing and replacing sump pumps and sewage pumps * Troubleshooting drainage and sewer issues * Cutting, threading, assembling and installing piping * Soldering and joining pipe and fittings * Connecting valves and testing completed work * Reading and understanding plumbing drawings and blueprints * Identifying safety and code concerns * Preparing detailed findings reports with photos * Presenting repair options and pricing to homeowners * Using our *True Transparency Pricing* to provide customers with upfront pricing * Communicating and explaining our service club/membership options * Completing all required service d