Senior Registry Officer - Navigator

Senior Registry Officers are process experts that support tribunal members and parties. Duties include but are not limited to:• Responsible for building and safeguarding the official records upon which Tribunal members render decisions.• Receiving and filing documents, and updating case files in a case management system• Responding to enquiries from parties to proceedings about Tribunal processes over the phone and in writing• Reviewing documents and identifying important or missing information• Managing a heavy workload and in a fast-paced environment• Working effectively with the public, tribunal members, lawyers, litigants, and other registry staff• Preparing briefing notes and case summaries for tribunal members, Vice-Chair and/or Chairperson. • In some cases, attending hearings across Canada, virtually or in-person