Registry Officer and Liaison Officer

Registry Officers and Liaison Officers are appeal process experts that support tribunal members and parties.Duties include but are not limited to:• Receiving and filing documents, entering data and updating case files in a case management system• Responding to enquiries about the process over the phone and in writing• Reviewing documents and identifying important information for the process• Managing a heavy workload and in a fast-paced environment• Working effectively with the public, tribunal members, lawyers, litigants, and other registry staff• Scheduling hearings, booking interpreters and hearing rooms, and ensuring they run smoothly• In some cases, attending hearings across Canada, virtually or in-person