Sales associate
Canadian Vape Trader Inc.
Cambridge
,
ON
· Canada
Job description
*Job Overview* At VIP Cannabis, we set the standard for customer experience. Our philosophy is simple: match the products we sell with the specific needs of each customer; offer our products in a clean, contemporary space that invites return visits; and make a positive impact on the communities in which we live and work. We bring our ideology to life through our people, and we are currently looking for Part-Time Sales Associates. VIP Budtenders are an amazing mix of product specialists, customer service superstars and brand ambassadors. They are creative and service driven individuals, who have a passion for the vape and cannabis culture and provide a unique shopping experience for any type of customer. As the first point of contact for our guest, they will set the tone in delivering a world class guest experience through engagement, industry expertise and authentic relationship building by efficiently directing customers to their desired product, experience and price point. *Key Duties & Responsibilities (Sales & Customer Service)* * This role requires flexibility to work at Multi locations * Greet customers throughout the day in a friendly, professional, and welcoming manner * Verify government-issued ID upon customer entry * Engage with customers to understand their needs and educate them on responsible cannabis use * Provide accurate and knowledgeable product information through ongoing formal and informal learning * Convert customer needs into sales while meeting or exceeding individual and store sales targets * Create a warm, engaging store environment and build trust and rapport to encourage repeat business * Represent and promote the VIP Cannabis brand positively and professionally * Maintain store cleanliness and presentation to uphold brand standards * Operate a cannabis-compliant POS system and cash register accurately * Maintain compliance with all provincial and federal laws, training, and certifications * Conduct audits in a timely manner and report discrepancies to the appropriate personnel * Organize and maintain the storage room * Assist with deliveries when required (must be able to drive) * Perform other duties as assigned *Qualifications & Requirements* * Minimum 19 years of age * Ability to lift and carry up to 20 lbs * Sound knowledge of vaping and cannabis products * Successful completion of a criminal background check * Knowledge of provincial and federal retail vape and cannabis regulations * Availability to work evenings, weekends, and holidays * Availability on weekdays and evenings * Strong attention to detail and ability to complete audits accurately *Attributes of a Successful Budtender* * Excellent interpersonal and customer service skills * Passionate about delivering outstanding customer experiences * Achievement-oriented, reliable, and hardworking * Organized, flexible, and empathetic * Strong time management and prioritization abilities * Ability to multitask in a fast-paced, high-volume environment * Clear and confident communicator * Innovative problem-solving and decision-making skills Job Type: Part-time Pay: $18.00 per hour Expected hours: 15.0 ? 25.0 per week Work Location: In person