Receptionist

*Job Summary:* The HVAC Receptionist is the first point of contact for customers?by phone, email, or in person. This role is responsible for answering incoming calls, scheduling service appointments, providing basic service information, and supporting office operations to ensure smooth communication between customers, technicians, and the office team. *Key Responsibilities:* *Customer Service & Communication* * Answer incoming phone calls in a professional, courteous manner * Respond to emails and customer inquiries promptly * Schedule and confirm service appointments * Relay messages to technicians and management * Follow up with customers regarding upcoming or completed services *Administrative Support* * Maintain accurate customer records and job details in the system * Assist with invoicing, billing, and payment collection if required...