Receptionist

*Full job description* The Grove Health & Wellness is a busy, well-established collaborative care clinic in Courtenay BC. We pride ourselves on the comfortable, supportive, and professional workplace atmosphere at our clinic, and are looking for someone who thrives in a fast-paced, team environment with strong multi-tasking/organizational and customer service skills. As a Front Desk Assistant/Receptionist, the ideal candidate naturally provides exceptional first point of contact, as well as ongoing support for clients via in-person, telephone, and email interactions. An integral role of this position involves heavy multi-tasking, and assisting and collaborating with other staff members to ensure optimal functioning of the clinic and an excellent experience for our patients. *This position is Part-Time: 16 hours per week with the opportunity for extra hours through holiday relief. * *Required Skills/Attributes:* - Outgoing, friendly, adaptable, efficient, mature - Exceptional customer service & conflict resolution skills - Strong organizational/multi-tasking skills - Professional in-person, telephone, and email interactions - Works well independently & within a team environment - Fluent in English - Previous MOA experience or MOA certificate an asset but not required - Experience in the Health/Wellness industry an asset but not required - *Knowledge of JaneApp (online booking & billing system) and experience in billing third-party insurance companies is extremely beneficial* *Duties Include *_*(but not limited to)*_*:* Receiving patients and scheduling appointments for our clinicians using JaneApp system, billing, laundry, answering telephone/in-person/email inquiries, general office duties, and assisting patients as needed. We appreciate your interest in working at Grove Health & Wellness alongside our dynamic team to serve the health and wellness of our community. To apply, please submit your *resume and cover-letter.*_Note that only those that provide a cover letter and meet certain qualifications will be contacted._.. *No phone calls please*. *Certification/Education:* Medical Office Assistant (preferred but not required) *Language:* Fluent English (required) *Experience:* Office administration/receptionist, minimum 1 year (preferred) *Location:* Courtenay BC Job Type: 16 hours a week on Wednesday and Thursday 10:00am-6:30pm (holiday coverage can also include opening shifts; 7:30am-4:00pm, 9:00am-5:30pm, etc.) Pay: $22.00 per hour with opportunity to increase based on experience and performance Benefits: Employee health benefit account after 3 months Job Types: Part-time, Permanent Pay: From $22.00 per hour Expected hours: 16.0 per week Benefits: * Extended health care Application question(s): * Knowledge of JaneApp (online booking & billing system) * experience in billing third-party insurance companies Education: * Secondary School (preferred) Work Location: In person