Guest service agent

* Welcome and acknowledge all guests * Address guests? service needs; assist individuals with disabilities * Ensure that check-in/check-out standards are met; accommodate special requests whenever possible * Know room locations, types of rooms available, and room rates. * Inform housekeeping department of changes to a guest?s stay * Book and record accurately all hotel reservations or inquiries * Check figures, postings, and documents for accuracy * Control and secure cash and cash equivalents for property according to cash handling policy and procedures * Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. * Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises * Perform other reasonable job duties as requested by Front Office Manager Job Type: Full-time Pay: From $18.00 per hour Benefits: * Company events * Dental care * Discounted or free food * Extended health care * On-site parking * Vision care Work Location: In person