Body Shop Assistant Royal Ford

The Body Shop Assistant is to service as a front line representative for the body shop. The assistant will create valuable, lifelong customer relationships to achieve targets and use the provided tools to ensure all customers keep coming back to the dealership for body work. Key Accountabilities: -Greet customers on the phone or in the dealership promptly and in a courteous manner. -Keep financial records up to date. Run reports. Compile data statistics and other information. -Post Financial transactions in CDK. -Receive and Record cash, cheques into CDK.Record various bills. -Builds and maintains good working relations with insurance adjusters. -Negotiates with insurance company representatives. -Complete insurance forms, indication the estimated repair costs and making recommendations. -Handles customer complaints as soon as possible ac...