Store manager - retail

*STORE MANAGER (FT)* *PRINCE GEORGE, BRITISH COLUMBIA* We are looking for a Store Manager in our *Quarks* store at the *Pine Centre Mall *to work in a dynamic, fast-paced, fun and professional work environment! The ideal candidate must have days/nights/weekend availability. In this role, you?ll bring extensive experience in employee engagement, training & development, and providing guidance and support to your team. You will showcase your interpersonal skills by continuously enhancing the satisfaction of our customer base. Your efforts will contribute to a welcoming and engaging shopping experience that reflects our company values. The Quark Group was founded in 1977 in Winnipeg, Manitoba. We are the largest privately-owned Canadian retail footwear chain in Western Canada. Our stores can be found across Canada in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and New Brunswick. At Quarks and Urban Trail, we offer high-quality name brand footwear and accessories for men and women, bringing the best in quality, selection and fit. Our vision is to provide leading customer service in Canada?s premium comfort footwear and apparel industry, in a responsible and ethical manner while being a positive force for our communities and corporate family. _*The Store Manager will provide:*_ · A positive attitude and strong work ethic · Experience as a collaborative and respectful team player · Passion to succeed in a fast-paced customer service environment · Commitment to consistently uphold and enforce our 3 Non-Negotiable Customer Service and Sales Standards · Your foresight in assessing and maintaining inventory, supply shortages and sales reports. · Experience managing employees, providing coaching and mentorship to optimize productivity and increase sales. · Experience in creating and conducting one-on-ones and performance reviews with all staff. · Experience maintaining store staffing with the ability to: * recruit, select, orient and train employees * coach and develop, advise and guide * plan, monitor and appraise job results · Your natural leadership abilities; lead by example; coach employees as required · A professional approach to addressing employee issues · Experience arranging work and vacation schedules for employees ensuring adequate staffing levels are maintained at all times · Knowledge and expertise with approving and submitting biweekly time sheets and commission reports · A positive attitude and professional experience planning, organizing, directing and evaluating daily operations · Exceptional people skills and ability to build strong relationships · Excellent decision-making ability and problem-solving skills · Strong computer skills · Experience with POS (point of sale) systems _*What we?re looking for from you:*_ · At least 2 years of retail store management experience is an asset, however management experience in other industries will be considered · Experience managing 5 or more employees · Secondary school graduates or GED · A positive attitude with the ability to perform in a fast-paced environment · Computer skills: POS system, inventory control software, MS Office tools · A passionate and engaged brand ambassador · Communication attributes: * English proficiency is essential for job-related tasks which include but are not limited to engaging with customers to understand their needs and provide personalized recommendations and options through your product knowledge; writing and delivering performance reviews; conducting one on ones with all staff; conflict management; and fulfilling all reporting requirements * Ability to communicate clearly and professionally with customers, team members, vendors, mall managers and head office, while exhibiting active listening skills to ensure clear understanding and excellent service * Experience understanding and interpreting written materials, company policies, and operational guidelines to ensure clear verbal direction to the te