Spa receptionist

*Spa Receptionist* _Nita Lake Lodge Resort & Spa ? Whistler, BC_ *Full-Time | Permanent | On-Site* Are you passionate about wellness, organization, and delivering meaningful guest experiences? Step into serenity with *The Spa at Nita Lake Lodge*, where relaxation meets luxury. We?re hiring a *Spa Receptionist* to be the calm, friendly face that welcomes every guest to our award-winning lakeside spa. *About the Role* As our Spa Receptionist, you are the heartbeat of the guest experience. You?ll warmly greet guests, manage appointments, provide spa tours, and ensure seamless check-ins and check-outs. You?ll work closely with our spa therapists and leadership team to ensure each guest enjoys a relaxing and personalized wellness journey. *Key Responsibilities* * Greet all guests with professionalism and warmth upon arrival. * Schedule, confirm, and adjust appointments using the Spa Booker system. * Provide spa tours and locker assignments. * Process payments and check-outs with accuracy and efficiency. * Respond promptly to phone calls, emails, and guest inquiries. * Share detailed information about spa treatments and retail offerings. * Handle special requests with care and efficiency. * Maintain a clean, organized, and calming reception area. * Assist with administrative or operational tasks as assigned by Spa leadership. *Qualifications & Competencies* * Strong communication and organizational skills. * Service-focused with a passion for wellness. * Team-oriented, dependable, and adaptable. * Comfortable in a fast-paced, multitasking environment. * Proficient in English and Microsoft Office; Spa Booker experience is an asset. * Previous spa, wellness, or hospitality experience is preferred. * Must be legally eligible to work in Canada and hold a valid work permit (if applicable). * Available for flexible shifts including weekends and holidays. *Why Work With Us?* * Beautiful, tranquil work environment. * Supportive team culture and wellness-focused atmosphere. * Discounts on spa services, retail products, and dining. * Growth and learning opportunities within the hotel. * Staff housing may be available for eligible candidates. *To Apply:* Submit your resume and a brief note sharing why this role speaks to you. _Please note: applicants must be legally eligible to work in Canada and hold a valid work permit._ We thank all applicants for their interest?only those selected for an interview will be contacted. Job Type: Permanent Pay: From $21.50 per hour Benefits: * Discounted or free food * On-site parking * Paid time off * Wellness program Application question(s): * Are you a Canadian citizen, or are you currently on a work visa? If on a visa, how long are you authorized to work in Canada? * Do you have housing secured in Whistler? * How long are you planning to work with us? * How many hours per week are you hoping to work? Could you share your general weekly and daily availability, and let us know if you have any upcoming vacations planned? * If selected, when would you be able to start? * Please list 2-3 dates and time ranges that you could do an interview. Work Location: In person