Service dispatcher

We are seeking an organized and proactive *Service Dispatcher* to join our Service team. In this role, you will be the primary link between arena customers, our expert field service technicians, our service manager and third-party transport vendors. You will manage the daily puzzle of scheduling emergency repairs and preventative maintenance while executing the logistics of moving machinery. You will act as the critical communication hub ensuring ice rinks minimize downtime and keep their ice in peak condition. This position requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently. *Responsibilities:* * Coordinating and assigning service calls for factory-trained technicians to handle in-arena repairs or maintenance. This covers emergency and scheduled calls across the enti...