Service advisor - auto repair

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Service. Automobile dealership. Tasks: Act as spokesperson for an organization. Answer written and oral inquiries. Address customers' complaints or concerns. Perform general office duties. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Organize and schedule office work. Provide customer service. Review work orders . Type of product: Automobile parts. Computer and technology knowledge: iOS. Internet. MS Excel. MS Outlook. MS Windows. MS Word. Spreadsheet. Google Drive. Security and safety: Bondable. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Bending, crouching, kneeling....