Service advisor - auto repair

Education: Secondary (high) school graduation certificate. Work setting: Business sector. Private sector. Automobile repair services. Tasks: Develop communication strategies. Supervise staff. Address customers' complaints or concerns. Explain the type and cost of services offered. Maintain records and statistics. Order office supplies and maintain inventory. Receive and log complaints. Receive payments. Sell merchandise. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Supervision: 5-10 people. Computer and technology knowledge: Internet. MS Excel. MS Windows. MS Word. MS PowerPoint. MS Office. Quick Books. Social Media. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Own vehicle. Valid dri...