Scrum master

About the Job We are seeking a strong Technical Scrum Master to lead cross-functional Agile teams delivering technology transformation projects and supporting production environments. This role combines Scrum leadership with project management, technical delivery coordination, and operational governance. The ideal candidate will create actionable dashboards, track team velocity and delivery performance, present progress and risks to senior leaders, and coordinate root cause analysis to improve production stability and delivery predictability. Office Location: Toronto Employment Type: Permanent Role Type: New position ? current requirement Work Arrangement: Hybrid (2 days in office per week) Position Responsibilities Transformation and Project Management • Lead technology transformation projects from planning to go-live, managing scope, schedule, resources, risks, dependencies and financials. • Keep project plans, release roadmaps, SDLC artifacts and risk and issue logs current, and coordinate testing, deployment and handover to production support. Agile and Technical Delivery • Run all Scrum ceremonies and Scrum of Scrums, and coordinate dependencies across dev, QA, architecture, infrastructure, security and DevOps. • Remove blockers, support technical discussions and coach teams on agile and quality practices. • Work with Product Owners to balance transformation work against production support demands. Dashboards and Metrics • Build dashboards on sprint progress, velocity, capacity, predictability, risk and quality. • Use delivery trends to forecast and plan capacity, and track support metrics: SLA performance, MTTR, ticket ageing, incident volume and repeat issues.