Sales analyst

ABOUT EARTHDAILY EarthDaily is revolutionizing the way we understand and monitor our planet. Through cutting-edge Earth Observation (EO) technology and geospatial analytics, we provide unparalleled insights for industries ranging from agriculture to mining, insurance, and government intelligence. Our mission is to build the world’s most advanced change detection system to capture, analyze, and interpret global shifts in near real-time. OUR CREW Our global, distributed team represents a variety of business lines and is made up of business development, sales, marketing and support professionals, data scientists, software engineers, project managers and finance, HR, and IT professionals. We are currently looking for a detail-oriented, Vancouver-based Sales Operations Analyst to join our crew! READY TO LAUNCH? Do you want to join one of the most exciting space companies at the forefront of global change detection/change monitoring? At EarthDaily, the Sales Operations Analyst is responsible for the accuracy, completeness, and reliability of our CRM and sales data across multiple lines of business and market verticals. This is a full-time, hybrid position based at our Vancouver Convention Centre office. Occasional travel may be required. PREPARE FOR IMPACT! As a Sales Operations Analyst, you will partner with the Sales Operations and Finance teams to identify, investigate, and resolve data quality issues, establish and enforce data entry standards, and maintain the governance processes that keep records consistent as the business scales. As a detail-oriented problem solver with a systems mindset, you will leverage CRM tooling, reporting platforms, and all available processes to surface anomalies before they reach downstream reporting. You’ll take a proactive approach to data stewardship, routinely auditing records rather than waiting for errors to surface and translating recurring issues into durable process and system improvements. As a trusted resource to the sales and finance teams, you will ensure that account, opportunity, and pipeline data can be relied upon for forecasting, commission calculation, and executive decision-making. Data Quality and Cleanup Review and audit CRM records (contacts, accounts, opportunities, leads) for accuracy, completeness, and duplicates Identify and correct data entry errors, missing fields, and inconsistent formatting in the CRM Lead or support data cleanup projects such as deduplication, record merging, and standardizing naming conventions Manage the import and validation of new leads or account data from third-party sources Standards, Governance and Training Establish and maintain data entry guidelines, and train and support sales reps on proper data entry practices Maintain data definitions and a data dictionary for standard fields used across the sales team Recommend process improvements to reduce recurring data quality issues Escalate or collaborate with senior Sales Operations, Finance, and/or Data Governance staff on complex or cross-system data issues Reporting and Metrics Build and monitor data quality dashboards and reports, and investigate anomalies and trends Track and report on data quality metrics (e.g., duplicate rate, field completeness, data decay) and remediation progress to Sales Operations and Finance leadership Systems, Integrations and Automation Partner with Sales Ops and IT on integration checks between the CRM and other connected sales tools (e.g., marketing automation, lead enrichment platforms) Design and build sales automation and AI solutions to increase process efficiency and suggest improvements to the customer experience YOUR PAST MISSIONS Bachelor’s degree in business, marketing, information systems, data analytics, data science, or a related field (or equivalent practical experience) 1 to 4 years of experience in sales operations, sales support, data qua