Robotics technician

This is a founding-cohort role for a technically minded person who wants to go deep. You'll pilot robots across a growing range of tasks ? inspection, grading, and authentication; picking, packing, and sorting; returns processing; and kitting/light-assembly work. Because you'll work hands-on with the robots, workstations, and software that run them, you'll also be the first line of technical problem-solving when something goes wrong. You'll help define what "great teleoperation" looks like while the role and tooling are still being built, and strong performance is a path toward more complex tasks, deployment support, and system testing. What you'll do • Pilot robots across a range of evolving, sometimes unscripted tasks • Detect, troubleshoot, and recover from errors live ? on the robot side and the computer side (restarting services, reading logs, checking connections) • Work in a Linux environment day to day: using the command line, running and adjusting scripts, setting up and maintaining operator workstations • Collect and annotate data from piloting sessions to support model training • Evaluate ML model performance and report clear, specific findings back to the engineering team • Contribute to a shared library of SOPs ? turning what you learn piloting each new task into documentation the next operator (and robot) builds on • Help improve how tasks and workflows are structured, including small scripts or tools that make the operator's job faster • Work with Claude Code and GitHub as part of the team's day-to-day tooling Required • A hands-on technical background ? e.g. IT support, help desk, computer or electronics technician, systems administration, or a technical degree/program ? or equivalent self-taught experience • Basic working knowledge of Linux and the command line • Some programming or scripting experience, ideally in Python and/or Bash ? school projects, personal projects, or automation scripts all count; you don't need to be a software engineer • Comfort troubleshooting computers and hardware methodically, rather than guessing • Professional English, spoken and written ? you'll work daily with an international team and give precise feedback to engineers • Full use of both hands/arms; excellent hand-eye coordination and manual dexterity • A track record of reliable, high-quality output in a role where consistency matters ? not just occasional strong performance • Comfort giving structured, specific feedback on system or robot behavior ? you'll be a direct feedback loop into how the tech gets better • Ability to operate with minimal supervision and good judgment about when to flag something up • Reliable on-site/hybrid availability, with some flexibility for occasional travel to support new deployments Nice to have • Git/GitHub experience • Networking basics (SSH, IP addressing, Wi-Fi/connectivity troubleshooting) • Experience with robotics, electronics, 3D printing, or lab/test equipment • A competitive gaming, esports, or other high-precision skill background ? the reflexes carry over directly No teleoperation or robotics experience required ? we'll train you on the robots. What we're looking for is someone who's already comfortable under the hood of a computer.