Retail store supervisor

This position is open to FNIM candidates only Position Summary: The Supervisor, Mooka?am provides clinical and operational leadership to an interdisciplinary team delivering culturally grounded services to children, youth, adults and families. The role supports consistent clinical practice, strengthens family-focused interventions, oversees staff performance and development, and builds relationships with internal programs and external partners. Through a Two-Eyed Seeing approach, the Supervisor brings Indigenous and contemporary clinical knowledge together to promote safe, coordinated and responsive service delivery. Key Responsibilities: • Supervises Mooka?am clinical staff who provide individual, dyadic, family and group counselling and other clinical supports and interventions for children, youth, adults and families. • Provides operational and clinical oversight of the SickKids partnership and ensures that clinical staff are prepared to deliver family-focused services. • Provides clinical supervision and guidance across therapeutic modalities, including child-centered play interventions, youth mental health, adult services, parent?child and caregiver?child dyadic work, attachment-based practice and family work. • Leads a Two-Eyed Seeing approach that brings Indigenous knowledges, cultural practices and contemporary clinical interventions together in service delivery and clinical supervision. • Develops and delivers culturally grounded training that strengthens staff knowledge, practice and confidence in integrating Indigenous approaches to healing into clinical services. • Supervises Developmental Case Managers who provide service navigation and coordinated support to children and adults with exceptionalities, including fetal alcohol spectrum disorder, autism and medical conditions. • Provides direct supervision to staff, including hiring, determining work priorities, assigning duties, providing direction and training, setting performance standards, conducting performance appraisals, and taking corrective or disciplinary action if necessary. • Provides direction to clinical staff and relays corporate mandates, goals and objectives. • Serves as a clinical resource and provides or arranges clinic training. • Ensures that staff identify and respond to clients? cultural needs, including facilitating appropriate access to Elders and Traditional Teachers. • Monitors clinical practice to ensure services remain culturally responsive, family focused and consistent with agency standards. • Maintains and updates program policies, procedures, clinical operations manuals and related practice guidance to support consistent and accountable service delivery. • Protects the confidentiality and privacy of client, employee and Agency information in accordance with legal, ethical and organizational requirements. • Develops and strengthens partnerships, service agreements and referral pathways with internal programs and external organizations. • Maintains current knowledge of community resources and social service providers, builds effective working relationships and participates in community planning committees as appropriate. • Facilitate communication among staff, clients, community resources and other stakeholders to support coordinated and responsive service delivery. • Ensures compliance with program policies, procedures and funder requirements, including the accurate and timely completion of required reports. • Performs other related duties and responsibilities as required. Minimum Qualifications and Skills: Education and Experience: • Strong understanding and practice of Indigenous approaches to healing, including