Reservations manager

Education: College/CEGEP. Food service, waiter/waitress and dining room management/manager. Hospitality administration/management, general. Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Conduct performance reviews. Conduct training sessions. Perform front desk duties. Enforce policies and procedures. Address customers' complaints or concerns. Specialization or experience: Specialized environmental skills and knowledge. Work conditions and physical capabilities: Fast-paced environment. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Government programs: Recognized employer. Employment terms options: Evening. Flexible hours. Experience: 3 years to less than 5 years. Employment terms options: Weekend. Health benefits: Dental plan. Health care plan. Other benefits: Other benefits.