Receptionist

Job Description: The Flowlabs Receptionist will be responsible for administrative and logistics functions necessary for the smooth operations of Flowlabs. This position requires a combination of office administration and customer service, to ensure efficient operations while providing a welcoming and professional environment for patients and staff. Responsibilities of Flowlabs Receptionist: o Maintaining dignity and respect for all patients o Greeting patients, answer and direct phone calls, o As the primary point of contact for patients, provide excellent customer service o Developing knowledge and expertise with the Flowlabs Portal, SCA systems, and registration to assist patients o Assist patients with booking appointments including cancellations and rebooking answering patient inquiries o Correcting and updating portal data o Front de...