Operations supervisor

*TOWN OF GANDER* *Operations Supervisor* *Competition # TOG2026-013* The Town of Gander is currently accepting applications for multiple permanent full-time Operations Supervisor positions within the Planning and Public Works Department. *POSITION IDENTIFICATION* The Operations Supervisor is responsible as part of an operational team for supervision, coordination, and delivery of municipal operational services related to roads, water and wastewater infrastructure, fleet management, buildings, facilities, and municipal maintenance programs. The incumbent provides leadership to operational staff, ensures the efficient deployment of resources, and oversees preventative maintenance, repairs, regulatory compliance, and service delivery standards across the Town's infrastructure assets. The position works closely with all municipal departments, contractors, consultants, regulatory agencies, and the public to ensure municipal services are delivered safely, efficiently, and in accordance with applicable legislation, standards, policies, and industry best practices. The Operations Supervisor is accountable for managing staff, equipment, budgets, and operational programs while supporting the Town's strategic goals and asset management objectives. *MAJOR DUTIES & RESPONSIBILITIES* *Leadership and Supervision* Provide direct supervision, leadership, coaching, and guidance to operational staff within the Public Works division; Schedule and deploy staff, contractors, equipment, and resources to maximize operational efficiency and service effectiveness; Conduct daily operational meetings and coordinate work assignments; Process and approve employee timecards, leave requests, and vacation schedules in accordance with operational requirements; Assist with recruitment, orientation, training, performance management, discipline, and employee development initiatives; Interpret and administer applicable collective agreement provisions, policies, and procedures; Participate in grievance resolution, investigations, and labour relations matters as required; Promote a positive workplace culture focused on accountability, teamwork, customer service, and continuous improvement. *The Operations Supervisor would provide functional leadership in one or more of the following areas:* *Roads, Transportation & Public Infrastructure* Plan, coordinate, and supervise municipal road maintenance programs including asphalt repairs, sidewalk maintenance, drainage systems, signage, street sweeping, vegetation control, traffic infrastructure, and winter operations; Monitor road conditions and ensure timely response to maintenance issues, emergencies, and public complaints; Coordinate snow and ice control operations, including equipment, staffing, materials, and contractor resources; Develop and maintain preventative maintenance programs for roads and related infrastructure assets; Ensure inspections are completed and deficiencies are identified, documented, and corrected in a timely manner; Coordinate infrastructure repairs and maintenance activities to minimize service disruptions. *Water and Wastewater Operations* Coordinate maintenance and operational activities related to water distribution, wastewater collection, stormwater systems, pumping stations, reservoirs, and related infrastructure; Support compliance with provincial and federal drinking water, wastewater, environmental, and public health regulations; Coordinate emergency responses to watermain breaks, sewer backups, utility failures, and environmental incidents; Monitor and support preventative maintenance programs for municipal water and wastewater assets; Review operational reports, maintenance records, inspections, and regulatory documentation; Coordinate capital maintenance requirements and infrastructure rehabilitation projects. *Buildings and Grounds* Oversee maintenance, repair, renovation, and lifecycle management of municipal buildings and facilities; Ensure preventative maintenance