Medical office assistant

*Job Title:* Medical Office Assistant *Location:* Torrent (Redstone) Medical Centre (#1180-235 Red Embers Way NE Calgary AB) *Job Type:* Full-time, Permanent *Job Summary: *We are seeking a *dedicated and experienced *Medical Office Assistant to oversee the day-to-day operations of our Medical clinic. A Medical Office Assistant plays a crucial role in ensuring the smooth operation of the Medical clinic. A minimum of 3 Years experience in a community clinic is preferred. *Administrative Duties:* *Patient Reception:* Greet and check in patients, ensuring they complete necessary paperwork and have a positive first impression of the office. *Appointment Scheduling:* Manage patient appointments, including scheduling, rescheduling, and cancellations. *Medical Records Management:* Maintain patient records, ensuring they are accurate, confidential, and up-to-date. *Billing and Coding:* Assist with medical billing and coding tasks, including verifying insurance information and submitting claims. *Insurance Verification:* Verify patient's provincial insurance coverage and benefits, explaining them to patients when necessary. *Front Desk Operations:* Answer phones, respond to inquiries, and direct calls to the appropriate healthcare professionals. *Inventory Management:* Order and maintain office supplies and equipment as needed. *Payment Processing:* Collect co-payments and payments from patients, as well as reconcile daily financial transactions. *Data Entry:* Enter patient information and medical records into electronic health/medical record (EHR/EMR) systems accurately. *Filing and Organizing:* Keep office files, documents, and medical records organized and easily accessible. *Clinical Duties:* *Vital Signs:* Record and document patients' vital signs such as blood pressure, pulse, temperature, and weight. *Assisting with Examinations:* Prepare examination rooms, assist healthcare providers during exams, and clean and restock rooms after use. *Specimen Collection:* Assist Nurse/Doctors to Collect and prepare specimens for laboratory testing. *Patient Education:* Provide basic patient education on topics like medications, procedures, and post-treatment care. *Medical Equipment Maintenance:* Ensure medical equipment is clean, functional, and properly sterilized. *Communication and Customer Service:* *Patient Communication:* Interact with patients and their families in a professional, compassionate, and empathetic manner. *Provider Communication:* Act as a liaison between patients and healthcare providers, relaying messages and ensuring clear communication. *Referral Coordination:* Assist in coordinating patient referrals to specialists when needed. *Problem Solving:* Address patient concerns and resolve administrative issues effectively. *Regulatory Compliance:* Stay up-to-date with medical office regulations and compliance requirements. *Technology Proficiency:* *Electronic Health/Medical Records (EHR/EMR):* Be proficient in using EHR/EMR system for patient data management. *MS Office Software:* MS Word, Excel, Power point, etc. *Qualifications:* *Education:* Medical Office Assistant certification. *Medical Knowledge:* Basic knowledge of medical terminology, procedures, and healthcare systems. *Interpersonal Skills:* Strong communication and interpersonal skills, with a focus on patient care and customer service. *Organizational Skills:* Excellent organizational skills to manage patient records and administrative tasks efficiently. *Attention to Detail:* High level of accuracy and attention to detail in all tasks, including data entry and record-keeping. *How to Apply:*Interested candidates should submit their resume, cover letter, and any relevant certifications to admin@torrentmedical.com or apply through INDEED. Job Types: Full-time, Permanent Pay: From $18.00 per hour Work Location: In person