Manager, restaurant
AllStar Wings and Ribs
Vaughan
,
ON
· Canada
Job description
Restaurant Manager *AllStar Wings & Ribs® ? Corporate Flagship Location* *Vaughan, Ontario* AllStar Wings & Ribs® is seeking an experienced, motivated, and passionate *Restaurant Manager* to lead our Corporate Flagship Location in Vaughan, Ontario. This is an exciting opportunity for a strong hospitality leader who thrives in a fast-paced, high-volume restaurant environment. The successful candidate will be responsible for overseeing all aspects of restaurant operations while ensuring exceptional guest experiences, strong financial performance, and a positive and productive workplace culture. The Restaurant Manager will play a key role in driving *sales, profitability, operational excellence, employee development, and customer satisfaction* while protecting and enhancing the AllStar Wings & Ribs® brand. Position Overview The Restaurant Manager is responsible for ensuring that Company beliefs, policies, procedures, and operational standards are consistently followed and enforced. This role requires a hands-on leader who can effectively manage people, operations, inventory, financial performance, and customer service. The successful candidate will lead by example, develop future leaders, build a strong management team, and create an employee-centered environment that promotes engagement, accountability, and growth. The primary focus of this position is to continuously improve *profitability, sales, operational efficiency, employee performance, and the overall guest experience*. What We Are Looking For The ideal candidate will demonstrate: * A positive, ambitious, and results-driven mindset * Strong self-motivation and a genuine passion for hospitality * Previous management experience in a fast-paced, high-volume restaurant environment * Excellent leadership, communication, and customer service skills * The ability to lead, motivate, and hold employees accountable * Strong organizational, prioritization, and scheduling skills * Exceptional problem-solving and decision-making abilities * Strong conflict resolution, negotiation, and objection-handling skills * The ability to remain calm and respond quickly in a dynamic and changing environment * Excellent training, coaching, mentoring, and employee development skills * The ability to build strong working relationships with Corporate Office, management, employees, vendors, and guests * A strong understanding of food and beverage operations * Knowledge of inventory management, cost control, budgeting, and financial analysis * The ability to identify operational challenges and develop effective strategies and solutions * Excellent verbal and written communication skills * A high level of professionalism and attention to detail * Proficiency with Microsoft Office and restaurant POS software Key ResponsibilitiesOperations & Standards * Plan, evaluate, and monitor all restaurant operations to maximize sales, profitability, efficiency, and guest satisfaction. * Ensure Company policies, procedures, beliefs, and operational standards are consistently followed and enforced. * Protect and enhance the AllStar Wings & Ribs® brand and reputation. * Identify operational opportunities and challenges and develop strategies for continuous improvement. * Evaluate restaurant standards and implement action plans to improve performance. * Ensure the protection of Company assets, property, merchandise, employees, and premises. * Share and implement best practices to improve restaurant performance and customer satisfaction. Financial Performance * Monitor and manage restaurant sales, profitability, labour, food and beverage costs, inventory, and operational expenses. * Assist in establishing and managing budgets and operational plans to achieve financial goals. * Analyze financial performance and identify opportunities to improve profitability. * Ensure Company funds, records, property, and other assets are accurately maintained and protected in accordance with Company policies and procedur