Inside sales representative

*Job Duties * Responsibilities include, but are not limited to the following: * Cultivate customer relationships that ensure long term retention and future sales opportunity. * Handle inbound, unsolicited prospect calls and convert them into sales. * Accurately calculate price quotations, discuss credit terms, prepare sales orders and compile reports with accuracy. * Respond and follow up with customers in a timely and professional manner. * Investigate and expedite the resolution of customer problems and complaints while managing expectations. * Source and purchase irregular and/or out of stock items while following up to ensure on-time delivery. * Ensure a balance between exceeding customer expectations and achieving business profitability. * Update changes to existing accounts and enter new customer information into corporate database....