hotel manager
Holiday Inn Express and Suites Brockville
7815 Kent Blvd Brockville
,
ON K6V 6N7
Job description
Languages English Education Bachelor's degree Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Non-smoking Air conditioned Work setting Staff accommodation available Urban area Hotel, motel, resort Budgetary responsibility 0 - $100,000 Responsibilities Tasks Develop and implement policies and procedures for daily operations Recruit and hire staff Supervise staff Conduct performance reviews Negotiate with suppliers for the provision of materials and supplies Conduct training sessions Negotiate with clients for the use of facilities Perform front desk duties Prepare budgets and monitor revenues and expenses Implement marketing activities Enforce policies and procedures Address customers' complaints or concerns Assist clients/guests with special needs Establish work schedules Organize and maintain inventory Supervision 11-15 people Credentials Certificates, licences, memberships, and courses First Aid Certificate CPR Certificate Experience and specialization Computer and technology knowledge MS Word Central reservation system (CRS) MS Excel MS Office MS Outlook MS PowerPoint MS Windows Google Drive Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Standing for extended periods Large workload Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player Benefits Other benefits Free parking available Learning/training paid by employer