Guest Services Agent/ Breakfast attendant

bout the Role: We are seeking a reliable, customer-focused Guest Services Agent & Breakfast Attendant to join our team. This dual role is perfect for a dynamic individual who enjoys interacting with people, takes pride in delivering exceptional customer service, and maintains high standards of cleanliness and food safety. You will split your time between welcoming guests at the front desk and preparing our daily breakfast service. Key Responsibilities: Check guests in and out efficiently while maintaining brand standards. Manage reservations, walk-ins, and operate the phone switchboard. Handle guest recovery situations with empathy and strong decision-making skills. Prepare, set up, and restock the complimentary breakfast area (continental items and hot dishes). Maintain a clean, organized, and inviting lobby and breakfast space. Ensure s...