Guest service agent

*Holiday Inn Burlington Hotel and Conference Centre* *Position Type:* Full-Time Position Summary Holiday Inn Burlington Hotel and Conference Centre is seeking a friendly, professional, and customer-focused *Full-Time Guest Service Agent* to join our Front Office team. The Guest Service Agent is responsible for providing exceptional guest service throughout the guest experience, including check-in, check-out, and responding to guest inquiries and concerns. This role requires strong communication and problem-solving skills, attention to detail, and the ability to remain professional and composed in a fast-paced hospitality environment. The successful candidate will contribute to a positive guest experience by ensuring efficient front desk operations, maintaining accurate records, and working collaboratively with all hotel departments. Key R...