General office clerk

Education: Secondary (high) school graduation certificate. Work setting: Associations and non profit organizations. Tasks: Schedule and confirm appointments. Record and relay information. Obtain and process information required to provide customer service. Greet people and direct them to contacts or service areas. Answer telephone and relay telephone calls and messages. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Experience: 1 year to less than 2 years. Employment terms options: Day. Weekend.