Front desk agent

*Job Overview* We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional guest services at our hotel. The ideal candidate will be the first point of contact for guests, ensuring a welcoming atmosphere while managing front desk operations efficiently. This role requires strong communication skills, attention to detail, and a commitment to delivering outstanding customer service. *Duties* * Greet and welcome guests upon arrival, providing a warm and friendly atmosphere. * Manage check-in and check-out processes efficiently, ensuring accuracy in guest information. * Handle reservations and inquiries via phone, email, and in-person with professionalism and courtesy. * Operate multi-line phone systems to manage incoming calls and direct them appropriately. * Provide information about hotel services, loc...