Financial services manager

*Company Overview* Lockwood KIA is one of the GTA's premier Kia dealerships dedicated to providing exceptional automotive sales and services. We pride ourselves on delivering a customer-centric experience backed by a passionate team committed to excellence. *Job Summary* We are seeking an energetic and detail-oriented Financial Services Manager to lead our finance department. In this pivotal role, you will drive customer financing solutions, foster strong dealer relationships, and ensure a seamless sales process. Your expertise in financial services, negotiation, and customer service will empower our team to meet and exceed sales goals while delivering outstanding client satisfaction. *Responsibilities* * Develop and present financing options tailored to each customer's needs, ensuring clarity and transparency throughout the process * Negotiate terms with banks, lenders, and third-party financial institutions to secure optimal deals for customers and the dealership * Guide customers through the financial paperwork, explaining terms and answering questions confidently * Collaborate with the sales team to identify opportunities for upselling finance products such as extended warranties or insurance packages * Maintain comprehensive records of all financial transactions, approvals, and customer interactions in compliance with company policies * Stay informed about industry trends, lender requirements, and regulatory changes affecting automotive financing * Provide exceptional customer service by addressing concerns promptly and building lasting relationships that foster loyalty *Qualifications* * Proven experience in financial services within the automotive or dealership industry * Strong background in negotiation, sales, and customer service with excellent communication skills * Solid understanding of finance options, credit processes, and relevant math skills for calculations and analysis * Dealership experience is mandatory. * Ability to work independently while collaborating effectively with team members * High level of integrity, professionalism, and attention to detail Join us as a Financial Services Manager and be part of a vibrant team dedicated to delivering top-tier service while advancing your career in a fast-paced environment. We value energetic professionals who thrive on building relationships and driving results! Pay: $100,000.00-$180,000.00 per year Benefits: * Dental care * Extended health care * Life insurance * On-site parking * Paid time off * RRSP match * Store discount * Vision care Work Location: In person