Customer support representative - wholesale

Customer Service Representative $24 to $26/hr | Victoria, BC | Hybrid | Temporary Full-Time Mac?s Heating is looking for a friendly, organized Customer Service Representative to be the first point of contact for our customers. If you enjoy helping people, keeping a busy office organized, and being part of a team that keeps Victoria homes and businesses comfortable, we?d like to hear from you. What You?ll Do • Answer incoming calls and emails, and help customers with service requests, questions, and bookings • Book service appointments and update customers on any changes • Enter and maintain customer information, work orders, and service records • Process paperwork, including invoices, quotes, and job documentation • Maintain accurate files, records, and data entry to keep the office organized • Prepare documents, correspondence, and repor...