Customer service representative - insurance

*About Us* Billyards Insurance Group is a growing insurance brokerage serving a diverse client base in Georgetown and across Ontario. We pride ourselves on delivering personalized service and building lasting relationships with our clients. We're looking for a dedicated Customer Service Representative to join our team in person at our Georgetown office. *About the Role* As a CSR, you'll be the first point of contact for our clients, handling inquiries, policy changes, quotes, and renewals while providing a high standard of service. This is a great opportunity for a licensed broker who is fluent in Hindi and/or Punjabi to support our multilingual client community. *Responsibilities* * Respond to client inquiries by phone, email, and in person in a professional and timely manner * Process policy changes, endorsements, renewals, and cancella...