Customer service representative - call centre

*Job Summary* *Company:* Zee Jay Mechanical *Location:* Edmonton / Sherwood Park, AB Zee Jay Mechanical is looking for a *Customer Service Representative with HVAC industry experience* to join our team. *Requirements:* * Previous HVAC industry experience preferred * Clear communication, customer service, phone etiquette * Experience scheduling service calls and dispatching technicians * Ability to handle customer inquiries, phone calls and emails * Organized, reliable and able to multitask * Basic computer and administrative skills * English proficiency is needed to communicate clearly and document requests. * Sales or upselling experience is an asset * Knowledge of HVAC industry software like Service titan, House Call Pro etc. *We Offer:* * Competitive pay based on experience * Friendly and professional work environment * Opportunity for...