Customer service representative - call centre

*Customer Service Representative (Part-Time)* *Home Hardware ? Aurora, ON* For over 50 years, Home Hardware has proudly served the community as a reliable, knowledgeable, family-owned and operated business. We offer competitive wages, benefits, and the long-term stability you?ve been looking for. *What We?re Looking For* * Punctual, reliable, and committed to excellent attendance * Positive attitude and strong work ethic * Able to work with minimal supervision * Comfortable in a fast-paced environment * Calm and professional under pressure * Physically able to lift *50 lbs repeatedly* * Strong phone manners and clear communication * Team-oriented and cooperative * Quick learner with a proactive approach * *Available Monday 12pm?5pm, Saturday 12pm?5pm, plus occasional weekday shifts when needed* *Qualifications* * Basic computer knowledge * Ability to read and write English * Ability to perform simple math * *Minimum 1 year of customer service experience* *Key Responsibilities* * Answer incoming customer inquiries promptly and professionally * Engage customers with friendly, solution-focused service * Actively listen to concerns and provide helpful support * Demonstrate proper use of power tools and outdoor equipment * Manage multiple tasks and priorities effectively * Represent Home Hardware with professionalism and reliability Job Types: Part-time, Permanent Pay: $17.95-$19.00 per hour Expected hours: 10.0 per week Education: * Secondary School (preferred) Experience: * customer service: 1 year (required) Work Location: In person