Customer service representative - call centre
Perfect Home
Calgary
,
Alberta
·
Canada
Job description
*Perfect Home is now seeking the right candidate for a Full-time position as a Customer Service Representative to work between both of our locations in Airdrie and Calgary.* *Applicants must be:* * Available to work Weekends * Has transportation to get to either location on any given day * Comfortable working in an exciting, fast-paced retail environment * Highly skilled in customer service (both by phone and email) * Extremely organized * Skilled in time management and staying up to date with in-process files and follow up * Passionate about providing excellent customer service * Able to work independently and as a part of a team * Reliable * Experience in Customer service in a similar retail field (Furniture, appliances, high-end electronics sales, etc... *Job duties include:* * Answering phones and assisting customers in-store with inquiries or directing incoming calls to the appropriate persons * Updating customers with ETA's on the arrival of their orders * Data Entry using Quickbooks * Filing * Printing price tags * Organizing fabric samples * General upkeep of floor detail *Job Type / Category* As a thriving retailer in the fast-paced furniture industry, the role of Customer Service Representative is critical in ensuring our operations run smoothly and efficiently. The person in this position should have a desire to be a part of a winning team who is willing to go above and beyond to help drive our company toward further success and customer satisfaction. Job Types: Full-time, Permanent Pay: $19.00-$21.00 per hour Work Location: In person