customer service representative - call centre

Languages Bilingual Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Develop all kinds of events for publicity, fundraising and information purposes Answer written and oral inquiries Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Maintain records and statistics Receive and log complaints Receive payments Consult with clients after sale to provide ongoing support Experience and specialization Computer and technology knowledge Internet MS Outlook MS Word MS Office MS Project Electronic mail Type of experience Call centre Service experience Security Additional information Security and safety Basic security clearance Criminal record check Transportation/travel information Public transportation is available Work conditions and physical capabilities Attention to detail Fast-paced environment Tight deadlines Repetitive tasks Personal suitability Punctuality Client focus Reliability Team player Initiative Honesty