Customer service representative - call centre

Education: Secondary (high) school graduation certificate. or equivalent experience. Asset languages: Hindi. Panjabi; Punjabi. Work setting: Retail/wholesale establishment/distribution centre. Private company, corporation or industry. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Maintain records and statistics. Supervision: Computer operators. Computer and technology knowledge: MS Excel. MS Outlook. MS Word. Type of experience: Call centre. Area of work experience: Marketing. Transportation/travel information: Own transportation. Own vehicle. Valid driver's licence. Public transportation is available. Work conditions and physical capabilities: Attention to detail. Personal suitability: Punctuality. Excellent oral communication. Excellent written communication. Reliability. Ability to multitask. Dependability. Honesty. Screening questions: Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: No experience (will train). Financial benefits: Bonus. Other benefits: Learning/training paid by employer. Team building opportunities.