Customer service representative - call centre

*Overview* We are seeking a dedicated and personable Customer Service Representative to join our team. This role is vital in providing exceptional support to our customers, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will possess strong communication skills, be bilingual in English and French , and demonstrate a passion for delivering outstanding service. This position offers an opportunity to develop your skills in a dynamic environment while contributing to the overall success of our organization. *Duties* * Handle incoming customer inquiries via phone, email, or chat with professionalism and courtesy * Assist customers with product or service information, order processing, and issue resolution * Perform accurate data entry to update customer accounts and transaction records * Engage in ups...