Customer service representative - call centre

*Job Overview* The Customer Service Representative is a highly motivated and customer-focused individual who is responsible for providing exceptional support to both our sales and operations teams and our valued customers. This position requires strong communication skills, quick action, excellent problem-solving abilities, and a keen attention to detail. *Responsibilities* Customer Communication: * Contact customer within 24H of sales order being entered in Smartsheet to confirm order or schedule vehicle drop off / pick up. * Proactively keep customers updated on progress throughout the project. * Arrange pick up and Delivery of vehicles. Reception/Admin: * Greet and welcome visitors in a friendly and professional manner. * Answer, screen, and forward incoming phone calls while providing accurate information. * Manage the reception area,...