Customer service representative - call centre

Do you enjoy helping customers find the right solution and keeping the details organized behind the scenes? Join the Burnaby team at Colonial Countertops, a family-owned countertop manufacturer and installer serving customers since 1970. In this role, you?ll support customers from their first questions through quoting, order preparation, and follow-up. You?ll work closely with customers and internal teams to help ensure orders are accurate and ready for production. *What you?ll do* * Welcome customers and provide professional, helpful service in person, by phone, and by email. * Respond to customer inquiries and requests, recommend surface options, and provide product information and technical assistance. * Prepare accurate quotations, verify pricing and product availability, and communicate expected delivery dates. * Follow up on quotes...