Customer service representative - call centre

*Overview* We are seeking a dedicated and personable Customer Service Representative to join our dynamic team. This role is vital in ensuring exceptional customer experiences through effective communication, problem-solving, and support. The ideal candidate will possess strong interpersonal skills, be bilingual in English and have a passion for helping customers. This position offers an engaging work environment where your communication and analysis skills will directly contribute to customer satisfaction and company success. *Duties* * Respond promptly and professionally to customer inquiries via phone, email, or chat channels * Provide accurate information about products and services, addressing customer needs effectively * Assist customers with data entry tasks, ensuring all information is correctly recorded and maintained * Identify o...