Customer service representative - call centre

Customer Care Associate (3-month contract)Do you have a passion for building meaningful relationships?As a customer care associate, you will collaborate with the customer care team on solutions to make amazing happen. You'll aid our customers and resolve any outstanding issues.The customer care associate role is based out of our Vancouver, BC office.Join our collaborative team as a contact center support associate!What you'll do:Provide world class customer service.Transact and book services and add-ons for customer orders.Communicate with customers over phone and email while maintaining customer relationships.Partner with our Home Delivery team and gain insight on operations and logistics.Have a direct impact on brand image.What we're looking for:Strong communication skills (e-mail and phone)Highly skilled in customer escalations in simi...