Customer Service Liaison

RESPONSIBILITES: Serve as the first point of contact for Tribal Thread customers and community members. Respond to customer inquiries by phone, email, and social media. Assist with customer follow-up and order updates. Promote Tribal Thread products through social media and community events. Prepare promotional materials and product displays. Assist in organizing trade shows, conferences, and community events. Assist with maintaining website content, updates, and monitoring on-line inquiries. Assist with receiving and organizing inventory. Help prepare customer orders for shipping or pickup. Maintain inventory records and organize stock. Maintain inventory levels Answer phones and greet visitors. File documents and maintain electronic records. Schedule meetings and appointments. Assist with data entry and preparing reports. Other duties as assigned. SKILLS AND QUALIFICATIONS: High school diploma or equivalent. Some work experience in customer service and retail preferred. Strong communication skills. Basic computer knowledge (Microsoft Office). Friendly and professional attitude. Good organizational skills. Ability to work independently and as part of a team. As a condition of employment must provide: o A current criminal record Check; and o Comply with Fit for Duty policy and participate in mandatory pre-employment drug and alcohol test. o Funding parameters require applicants to have a Saskatoon residence, status registration as First Nation and must register with Saskatoon Tribal Council Employment & Training Services.