Customer service director - water transportation

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Airline Client Relations, within the Airport Capacity and Partner Relations department, serves as the primary operational liaison between YVR and its airline and ground handling partners. The team builds and maintains strong stakeholder relationships, facilitates collaboration on operational initiatives, coordinates communication on service changes and infrastructure projects, and resolves operational issues to support safe, reliable, predictable and resilient airport operations. By aligning partner needs with YVR's strategic objectives, Airline Client Relations drives operational excellence, enhances the passenger experience, and supports the airport's long-term growth and capacity goals.Position overview:...