Customer service clerk Recruitment agency

Education: Secondary (high) school graduation certificate. Work setting: Transportation. Trucking company. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Receive and log complaints. Record transactions. Perform data entry. Keep track of shipments. Provide customer service. Receive and register documents for data entry. Computer and technology knowledge: MS Excel. MS Outlook. Type of industry experience: Trucking. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Ability to multitask. Dependability. Experience: 1 year to less than 2 years. Employment terms options: Day. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Group insurance benefits. Other benefits: Free parking available.