customer service agent

Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Work setting Private sector Responsibilities Tasks Act as spokesperson for an organization Advise clients on advertising or sales promotion strategies Answer written and oral inquiries Assist in the preparation of brochures, reports, newsletters and other material Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Perform general office duties Receive payments Sell merchandise Answer clients' inquiries and provide information Supervision 1 to 2 people Experience and specialization Computer and technology knowledge Microsoft Publisher MS Word InDesign Simply Accounting Area of work experience Marketing Specialization or experience Employee engagement Area of specialization Interactive/new media Communications Strategy Additional information Security and safety Reference required Transportation/travel information Valid driver's licence Public transportation is available Work conditions and physical capabilities Fast-paced environment Tight deadlines Work under pressure Hand-eye co-ordination Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Organized Reliability Team player Ability to multitask Dependability Honesty Benefits Financial benefits Bonus Other benefits Free parking available Learning/training paid by employer On-site amenities