Crisis intervention worker

Vancouver Police DepartmentCrisis Intervention Caseworker Competition #26108-81000592 Section Victim Services Unit, Centralized Operations Support Section Location 2120 Cambie Street, Vancouver Status Temporary full-time Duration One year (assignment may be extended or reduced for operational reasons or due to circumstances that could not be foreseen at the time of posting) Hours of Work Four-day compressed workweek Dayshift either Monday - Thursday or Tuesday - Friday Salary Pay Grade 22 - $38.75 to $45.62 per hour Competition End Date Thursday, October 15, 2026 Responsible for providing social work, which involves crisis intervention and ongoing case management.Essential Duties Provides crisis intervention assistance and emotional support in response to a wide variety of traumatic incidents such as suicide attempts, domestic violence, and notification of next-of-kin of sudden death or serious injury at the request of a police officer Provides ongoing evaluation, assessment of psychological, social, and cultural considerations, and applies appropriate intervention models; recommends and/or determines necessary remedial action; advocates for and refers clients to other agencies or services as appropriate; manages complex cases in collaboration with officers in specialized units including Major Crime Section, Missing Persons, Homicide, Domestic Violence and Criminal Harassment, and Sex Crimes; determines when case files can be concluded Provides court support services; liaises with Crown Counsel and informs clients of court-imposed conditions, court procedures, and case progress through the court system; conducts court orientation; attends meetings with victims and Crown Counsel; facilitates access to vulnerable victim testimonial aids; arranges for court escorts, as required; accompanies clients to court for emotional support Acts as intermediary with external agencies to assist clients in gathering and providing information and in completing forms; transports clients to alternate locations, as required Participates in and provides peer debriefing to colleagues Gathers information about community resources; prepares and maintains records and reports related to the work Liaises with the VSU Primary Dog Handler and determines the suitability of utilizing the VSU Justice Facility Dog for their clients; has exposure to the Justice Facility Dog in the office and on scene Continues participation in the annual mandatory high-stress debrief program Other related duties and responsibilities as assignedKnowledge, Skills, and AbilitiesRequired Considerable knowledge of the principles, practices, and techniques of crisis intervention and of evaluation, assessment of psychological, social, and cultural considerations, and appropriate intervention models Sound knowledge of policies and regulations, the criminal code, and other applicable legislation Sound knowledge of community, social, legal, and health resources available for referral of clients Working knowledge of court procedures as they relate to the work performedExperience Ability to function effectively to provide crisis intervention in emergency situations and under conditions of stress and conflict, and to make decisions about personal and client safety Ability to conduct evaluation and assessment of psychological, social, and cultural considerations, and to apply appropriate intervention models Ability to recognize and deal with behavioural, social, and psychological problems Ability to establish and maintain effective working relationships with a variety of internal and external contactsExperienceRequired Considerable knowledge and experience in crisis intervention and emotional support, and sound related experience in psychological first aid and crisis supportPreferred Minimum two years of related experience Direct experience in Victim Services as a paid Victim Services workerEducationRequired Degree in the fi